FAQs
Frequently Asked Questions
Welcome to our FAQ page! We're here to help with any questions you may have about shopping at Seven B. If you can't find the answer you're looking for here, please don't hesitate to contact us.
Shipping & Delivery
- How long does shipping take? Shipping times vary depending on your location and the shipping method you choose. We offer standard and expedited shipping options. You can see the estimated shipping times during checkout.
- What are your shipping costs? Shipping costs are calculated based on the weight of your order and your shipping destination. You can see the exact shipping cost during checkout.
- Do you ship internationally? Yes, we ship internationally to a select number of countries. You can see a list of countries we ship to during checkout.
Orders & Payment
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How do I place an order?
- Browse our products and select the items you wish to purchase.
- Click "Add to Cart" for each item.
- Review your cart and proceed to checkout.
- Enter your shipping and billing information.
- Choose your preferred payment method and complete your order.
- What payment methods do you accept? We accept major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
Returns & Exchanges
- What is your return policy? You have 30 days from the date you receive your item to request a return. Items must be in their original condition—unworn, unused, with tags, and in original packaging. Proof of purchase is required.
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How do I return an item?
- Contact us at info@sevenb.store with your order number and reason for return.
- Follow the return instructions provided.
- Ship the item back to us using the provided return label.