Shipping policy

Shipping Policy

Thank you for shopping at sevenb! We strive to provide you with the best products and services. Please read our shipping policy carefully to understand how we handle and deliver your orders.

Order Processing Time

  • All orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has been shipped.
  • Please note that we do not ship on weekends or holidays.

Shipping Times

  • As we work with various suppliers worldwide, shipping times may vary depending on your location. Below are our estimated shipping times:
    • United States: 10-20 business days
    • Canada: 10-25 business days
    • Europe: 10-25 business days
    • Australia & New Zealand: 10-25 business days
    • Rest of the World: 15-30 business days

Please keep in mind that these are estimated delivery times and can vary based on factors such as customs processing and local postal service delays.

Shipping Costs

  • We offer free standard shipping on all orders over $50.
  • For orders under $50, a flat-rate shipping fee of $5 will be applied at checkout.

Tracking Your Order

  • Once your order has shipped, you will receive an email with a tracking number and a link to track your order. Please note that tracking information may take a few days to update.

Customs and Import Taxes

  • Any customs fees, duties, or import taxes that may be incurred upon delivery are the responsibility of the customer. sevenb is not responsible for any additional charges imposed during or after shipping.

Delayed or Lost Packages

  • If your package is delayed or hasn’t arrived within the expected timeframe, please contact our customer service team at info@sevenb.store. We will assist you in tracking down your order and, if necessary, work with our suppliers to find a resolution.

Order Changes and Cancellations

  • Please contact us within 24 hours of placing your order if you need to make any changes or cancel it. Once processing has begun, we cannot guarantee modifications or cancellations.

Contact Us

If you have any questions about our shipping policy, please reach out to our support team at info@sevenb.store. We’re here to help!